Frequently Asked Questions

[accordion] [accordion_item title=”What is your service area?” open=”true”] We service the I-5 Corridor from Tacoma to Lower Mainland BC.
(full list of cities)[/accordion_item] [accordion_item title=”What is your turn around time?”]We specialize in next day deliveries. Please contact Dispatch for information on same-day services.[/accordion_item] [accordion_item title=”What are your location requirements?”]Dock or forklift, as we do not have lift gates. Please note that we do not do residential pickups or deliveries.[/accordion_item] [accordion_item title=”What types of equipment do you use?”]We use Dry Van 53’ Trailers. [/accordion_item] [accordion_item title=”What are your business hours?”]Dispatch is available Monday through Friday from 8am til 5pm if you’d like to contact us. If calling after hours, please leave us a message.[/accordion_item] [accordion_item title=”Can I pick up my freight from your yard?”]Yard pick-ups are by appointment ONLY Monday – Saturday, please call us first to schedule.[/accordion_item] [accordion_item title=”Can I give the driver a payment for my account?”]Yes you can! Save a stamp and give your payment to any NW Shippers driver.[/accordion_item][/accordion]

Don’t see your question answered here? Please contact us and we’ll have an answer!